Customer Testimonials

John was so knowledgeable. Will always use this company.

This company is amazing! They did everything they could to troubleshoot an issue with my mini wall units. It meant a lot of hours and multiple visits but they charged me the basic rate and always communicated the problem/ideas for fixing. The technician was very helpful and never got frustrated with my questions and interference 🙂 Great customer service and great prices. You don’t need to look anywhere else for a local, honest company!

My family and I woke up to not having heat on the downstairs level of our home. We called R.E. Graves Heating and Air Conditioning to schedule a service call and very quickly received confirmation that they would respond to our home later the same day. Later that afternoon a technician arrived at our home, diagnosed the problem, and quickly had the system up and running. Thankfully we are an Advantage Member and as a result our bill was very minimal. Our technician, John, provided the same professional, reliable, and courteous service that we’ve come to know and expect from R.E. Graves Heating and Air Conditioning. Thanks for once again helping to make our home comfortable.

John S. Was knowledgeable about my oil burning boiler. He solved the issue quickly and got my system running smoothly once again. Thank you John!

John is an awesome technician he came out and did his best to fix the issue and the Heat kicked back on right away after his repair. Very personable his appearance is clean and was very aware of my floors and making sure he didn’t track anything into my house I recommend 1000%

Couldn’t be happier with the service we received from R.E. Graves! John did an amazing job and their pricing was very reasonable. Highly recommend them to anyone and we will be using them again for any future service. Tim and Jaime

After a few estimates, I decided to go with Ricky for the replacement of an older HVAC system on the 2nd floor of my home. First of all, he contacted me immediately after my request to set up an appt. He was very thorough when doing my estimate and offered me options and other things to consider to improve efficiency. Something no one else had done. Price-wise, he was also my best option and based on all the excellent reviews I'd read, I knew I was making the right choice. He and John worked thru the cold rain yesterday to get the job done, and I am very pleased with how everything went. I'm also excited to be rid of the old Smeco Cool Sentry thermostat that was put in 10 years ago by a renter...so now I have a Smart thermostat that so far makes sense, I can actually read the temp without my glasses, and is working well! Looking forward to working with Ricky and John for future needs ... thank you so much guys !

Serviced Hvac system on annual contract. Service was prompt and professional. Coordinated with tenant seemlessly.