Our No Risk Guarantees

A home is the biggest investment in most people’s lives, and home comfort equipment is usually the single largest investment within the home. That’s why R.E. Graves Heating & Air offers industry leading, two year labor guarantees including:

Our service promise to your and your family

Trust R.E. Graves with your cooling, heating and indoor air quality needs, and we will guarantee you quality products and services at fair prices, or we will give you your money back.

Craftsmanship Guarantee

If you are not 100% pleased with the quality and craftsmanship of your installation, we will do whatever it takes to ensure your total satisfaction.


"No Excuses" Guarantee

R.E. Graves guarantees that your home comfort system will work properly. If for any reason the system does not perform to specifications, we will fix it or refund your money. No Excuses.


"No Questions" Money Back Guarantee

Your satisfaction is absolutely 100% guaranteed. If you are not completely satisfied with your HVAC system’s performance we will gladly refund 100% of your investment. No Questions. No Hassles.

30-Day Low Price Guarantee

R.E. Graves guarantees our low prices; therefore, if you find a lower price on an “apples to apples” written proposal, we’ll match the price or refund you the difference.